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Lookout for Santa

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Santa FAQs 2022


  • spotlight-thepromenadeshopsatsauconvalley.com
Where can I visit Santa this year?
Visit Santa in the Outdoor Stone Gazebo in Town Square presented by Lehigh Valley Health Network near Starbucks. 
 



What are Santa’s Hours of Operation?
Santa arrives November 19, 2022.  Visit the Santa Event page to view all of Santa’s Holiday Hours. 
 
How is the Santa set decorated?
Photos will be done in our beautifully decorated gazebo at Town Square, with the doors open allowing some fresh airflow. There is a fireplace in the background of the photo with the opportunity for guests to sit next to or on Santa’s lap. This background makes for a magical photograph for years to come!
 



Who can visit Santa?
Everyone is welcome to visit with Santa for a photo experience! Our venues is ADA/AODA compliant. Pets can even come during Pet Nights! We have no limit on the number of guests who can appear in each photo. As long as a group can fit in the frame, they will take your photo!
 



Do you have sensory-friendly photo experiences?
No, unfortunately not for this year, but if you would like to request for next year, we’d love to hear from you. 




How does the Santa experience work?
Arrive at the photo experience during your 15-minute reservation time or as a walk-up guest to meet Santa. Finalize your transaction with a cashier to receive your photos, even if you purchased your package in advance online.
 



Are visits to Santa free?
Visits with Santa are always free, but photos (digital or print) with Santa have a cost associated.  Cell phone photography is not permitted. 




Are reservations required?
Reservations are strongly encouraged but not required. 




What are the benefits to making a reservation?
Shorter wait times. 
 



How do I make a reservation?
Visit HERE to view the available dates and times. 




Can I reschedule or cancel my reservation?
You can reschedule your reservation within 24 hours of booking. In the event of a cancelled reservation, no refunds will be provided. All sales are final, including packages pre-purchased online.




What photo packages are available?



·       Package A: $49
All digital files
Any two photo sheets
 
·       Package B: $39
All digital files 
 
·       Package C: $37
One digital file
Two photo sheets
 
·       Package C: $27
One photo sheet



Photos available on a single Photo Sheet can contain your choice of:
·       One 8x10 print
·       Two 5x7 prints
·       Three 4x6 prints
·       or 8 wallet prints
·       All prints on the sheet are of the same image.
 
 
How can I contact Customer Service?
Dan’s Camera City is the company which provides the Santa photo experience at The Promenade Shops at Saucon Valley. Contact Dan’s Camera City at photoevents@danscamera.com  or https://danscamera.com/about-us/contact-us